Austin
Heisley-Cook.

Field Operations Intern

• Programmed AMS in Python.
• Participated in team meetings.

Back End Associate / Receiving Seasonal

• Stripped plastic from clothing to be placed on racks for floor sale.
• Provided support when delivery trucks arrived by organizing freight.
• Placed security tags on merchandise over $35 USD.

Office Support Intern

• Provided office support and rolled calls for Los Angeles City Council District 3 (population 260,000).
• Verified reports of illegal signage using Google Maps and Excel to encourage safe streets.
• Scouted ADA-compliant venues for events to support an inclusive administration.

Student Support Services Technician / Lab Tech Assistant

• Named “Best Worker of the Year.”
• Provided tech support for a college campus of 5,200 students.
• Conducted computer maintenance for all classrooms, staff, and computer facilities.
• Converted 1,000+ textbooks to alternative media using OCR (optical character recognition) to support students with disabilities.

Project Manager / Community Manager

Managed ongoing internal operations, overhauled documentation systems, and supported basic development processes.

Spearheaded the transition to GitHub, oversaw website and logo redesign, and restructured the team. Coded a text-to-speech library. Responsible for managing an international team.

Group Admin and Moderator

Groups focused on computers, programming, and autism support. Total enrollment included over 1,000,000 people.